Privacy Policy

We collect personal information you provide directly: name, email address, payment details (card or crypto wallet address), and travel preferences.

We automatically collect device and usage data including IP address, browser type, pages visited, and session duration.

We may collect identity verification data (passport/ID number) where required by travel regulations or financial compliance obligations.

To process bookings, confirm travel arrangements, and facilitate cryptocurrency or card payments securely.

To personalise your experience, send booking confirmations, travel updates, and — with your consent — promotional offers.

To comply with anti-money-laundering (AML) and know-your-customer (KYC) legal obligations applicable to crypto transactions.

We use essential cookies to maintain your session and preferences, and analytical cookies (e.g. Google Analytics) to improve our platform.

Marketing cookies are set only with your explicit consent; you may withdraw consent at any time via our cookie settings.

See our Cookie Policy at #/cookies for full details and opt-out options.

We share data with airlines, hotels, and travel providers solely to fulfil your booking.

Payment processors (Stripe, crypto payment gateways) receive transaction data under their own privacy policies.

We do not sell your personal information to advertisers or data brokers.

EU/EEA residents have the right to access, rectify, erase, restrict, and port their data, and to object to processing.

California residents have the right to know, delete, and opt out of the sale of personal information (we do not sell data).

To exercise any right, contact us at [email protected]. We respond within 30 days.

Booking and payment records are retained for 7 years to satisfy tax and financial regulatory requirements.

Account profile data is kept until you delete your account, after which it is purged within 90 days.

Anonymised analytics data may be retained indefinitely.

All data is encrypted in transit (TLS 1.3) and at rest (AES-256).

We apply strict access controls, regular security audits, and industry-standard PCI-DSS compliance for card data.

In the event of a breach we will notify affected users and relevant authorities within 72 hours as required by law.

tranelra is not directed at children under 16 years of age.

We do not knowingly collect personal data from children. If we discover such data has been collected, we will delete it immediately.

We may update this Privacy Policy periodically. Material changes will be communicated via email or a prominent notice on our platform.

Continued use of tranelra after changes take effect constitutes acceptance of the revised policy.

The effective date at the top of this page reflects the most recent revision.

tranelra Ltd. is the data controller responsible for your personal information.

Data Protection Officer: [email protected] | +1 (800) 555-0192

Registered address: tranelra Ltd., 100 Fintech Boulevard, Suite 400, London, EC1A 1AA, United Kingdom.